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Advising and Support

Need someone to talk to? Don’t know who to contact?

The GSA advises graduate students experiencing challenges. We can help you with:

  • Navigating university policies (e.g., how to launch a complaint under policy 33-ethical behaviour)

  • Navigating conflict (e.g., with your supervisor, course instructor, or department)

  • Filing a grievance, appeal, or petition

  • Providing a support person for meetings with university administration

  • Answering questions and providing information for resources on and off campus (e.g., accessing bursaries)

  • Providing peer advice on various decisions impacting your graduate career (e.g., taking a leave of absence, switching programs)

  • Providing help with equity and ethical based problems (e.g., experiencing discrimination or harassment)


Confidential advising sessions are by appointment only and are typically hosted by the GSA’s Advising Coordinator. All sessions are confidential. If you have any questions, feel free to check out the documents below or reach out to the GSA office or Advising Coordinator directly.

*Please note that GSA staff are not trained as lawyers or health professionals (e.g., counsellors).

Overview of University of Waterloo's Policies

Get Support With Advocating for Your Graduate Needs:

Helpful Resources for Students:

Campus Wellness Service Database

(Access to information on a large majority of resources on campus):https://uwaterloo.ca/campus-wellness/services

Graduate Student Association

The GSA Office can help guide students through their rights and potential policy actions with confidential advising appointments. The GSA can also direct students to other helpful resources available on campus, advocate for students, and can accompany students to meetings with university administration as a support. Located on the third floor in the Student Life Centre. Students can also contact the GSA through here.

AccessAbility Services

Pushes for equitable opportunity for students with disabilities or illness. This office aids in creating individualized academic accommodation plans. Located in Needles Hall North (access@uwaterloo.ca 519-888-4567 ext. 35082).

Human Rights, Equity, and Inclusion Office

This office is further divided into 1. Indigenous Initiatives (indigenousinitiatives@uwaterloo.ca) 2. Equity (equity@uwaterloo.ca) 3. Sexual Violence Response and Prevention (Amanda.cook@uwaterloo.ca or hreigen@uwaterloo.ca) 4. Conflict Management and Human Rights (jdeboer@uwaterloo.ca or hreigen@uwaterloo.ca) Located in Commissary building (hreigen@uwaterloo.ca 519-888-4567 ext. 40439).

Office of Graduate Studies and Postdoctoral Affairs (GSPA)

Provides guidance on graduate academics, awards and funding, registration and course enrolment, and professional skill building (e.g. GRADtalks). Located in Needles Hall. Students can also contact the GSPA directly through here: https://uwaterloo.ca/graduate-studies-postdoctoral-affairs/about/contact-us

Counselling Services

Provides confidential services to students struggling with their mental health. Counselling services also hosts various workshops and information on how to help someone else. Located in Needles Hall. Students can contact Counselling Services through calling 519-888-4567 ext. 32655

Empower Me

A mental wellness resource that offers confidential support 24/7 and 365 days a year in 22 countries. Call anytime for issues of any kind, including stress and anxiety, substance abuse, career counselling, relationship conflict, and more. This service is multilingual, gender inclusive, and faith inclusive. Find more information on this service here: http://studentcare.ca/rte/en/IHaveAPlan_UniversityofWaterloograduatestudentsGSA_EmpowerMe_EmpowerMe

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